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NEW JERSEY ANSWERING SERVICE

Anserve America is now the largest New Jersey telephone answering service and amongst the most reputable and technologically advanced telephone answering service in the nation.

In these days of mergers, downsizing and corporate changes, it's rare to find a business under the same ownership and management for 44 years. The Ward family and the 82 plus Anserve employees invite you to join us in celebrating 44 years of providing "telephone answering excellence" to our hundreds of customers across our country.

Whether you need an inbound call center or an outbound call center services, messaging, voice mail, Multi-Lingual Operators, 24/7 Nationwide Support and Service, FREE Call Forwarding, FREE Faxing and Emailing, FREE Marketing and Communication Advice, Text messaging to all cell phones, the Blackberry and other hand-held computers. Free caller ID on every message. Free customized scripting for every account. Our polite, well-spoken operators can maintain your professional corporate (or practice) image by intelligently answering and dispatching your calls.

Anserve America provides state-of-the-art telephone answering, order taking, voice mail, paging, appointments, Internet and other communication services to medical, commercial, and governmental customers--80% within New Jersey and the balance throughout the United States and overseas.

Anserve America provides service 24/7, has 22 operator and management stations, handles 19,000 calls daily and employs 70 highly-trained, including bilingual, staff operators and twelve additional staff in management and support positions.

Anserve runs a tightly-organized, military-style, daily three-shift operation with two professional shift managers on every shift to assure accountability and continuity of service.

Anserve has recently invested in the latest telecommuting equipment which allows 15 select managers and operators to work from home when needed to fill in for sickness or weather-related absence, further assuring full staffing.

We take your professional corporate image seriously and provide hands-down the most reliable professional service on the market.  When you call to discuss our service you will speak to the owner and president no matter how big or small your account is.

Please call us now to learn more about Anserve's telephone answering excellence. 800-980-9770

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Specialized Services

Contractors

Disaster Alert Programs

Help Desk Managers

Hospitals and Clinics

Order Taking

Private Medical Offices

Professionals

Real-Estate Managers

Small Businesses

Hospitalist Answering Services

 

Testimonials

  • Bergen Institute of Medicine

    “We have used Anserve for over 25 Years. We feel they have given us competitive pricing, dependable service and have been responsive to our needs”
    -Gloria Friedberg (Practice Administrator)

  • Stem Brothers

    "Our relationship with Anserve is one of consistent reliability. When I leave my office each evening, I know my after-hours emergency phone calls are handled in a professional and courteous manner, exactly the same way our customers are accustomed to during our normal working hours!"
    -J.D. Stem

  • Mountainside Hospital Family Practice

    “Susan and I have always appreciated their excellence in the customer service they provide the residency.”
    -Ann Marie Jones (Residency Coordinator)

  • Renewal By Andersen-Long Island

    “Anserve’s scripting technology adjusts to our time critical needs. We also have been happy with the quick response by Anserve management when we need to make an account change or add additional accounts”
    - Michele Zezima (Operations Manager)

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Options and Add-Ons

Toll Free Number

Grow your own business with a low cost 800 number.

Voice Logger

Now every conversation is recorded for your protection!

Message Storage/Retrieval

Keeps all messages and call records for 90 days.

First Ring Pick-Up

Answered on first ring -  Programmed announcement of your choice.

Automated Call Screening

Voice Mail option provides automated screening of incoming calls.

Local & Nationwide Paging

Stay in touch. Nationwide paging anytime anywhere.

Real-Time Appointments

Accept real-time, online appointments on a shared Anserve web page.

Appointment Confirmations

Send us your daily confirmations. We will make the outgoing calls and send you a report.

Mail Boxes

Five multi-voicemail boxes for the price of one.

Two-Way Text Messaging

Five multi-voicemail boxes for the price of one.

Text Messaging

Text messaging to cell phones,

Blackberry, pagers etc.

 
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