Request a QuoteOne of the hallmarks of business is the core value of customer service. Perhaps the chief end of a company’s mission is to serve customers and make them happy. After all, without customer satisfaction, it would be difficult for a … Continue reading
Category: Call center
The Unique Anserve Pledge
Posted on Tuesday August 23, 2011A personal visit to every Anserve prospect and customer by an Anserve owner. The Ward family believes there is no substitute for a personal visit to get to know our customers. We feel that it’s important for us to see … Continue reading
Avoid the Most Common Spanish Answering Service Complaints: Choose the Best Call Center in Spanish!
Posted on Friday May 20, 2011If your company needs assistance dealing with incoming calls from Spanish-speaking customers, choosing the right Spanish answering service can boost your customer service levels, and keep your customers satisfied. A local call center in Spanish can provide the solution your … Continue reading
The busy holiday season
Posted on Wednesday December 15, 2010The holiday season is here and the snow days are just around the corner. Many people outside the answering service industry do not realize that answering services work flow is often in reverse order of the normal office. Most offices … Continue reading
Ultra Call Forwarding can be a time and headache saver
Posted on Wednesday March 10, 2010Most answering service customers forward their phone lines during certain times to a designated line provided by the answering service. In many cases this is a manual process where the customer dials *72 or #72 (depending on the carrier) and … Continue reading
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