Anserve America Owners

Anserve America has provided 24-hour answering, order taking, and appointment services to commercial and medical customers since 1969. Housed in its own modern 12,000 square foot office building, it provides reliable and resourceful service utilizing state-of-the-art digital Pinnacle hardware, software, and the world renowned CenturiSoft voicemail system.

Bob Ward

Bob Ward is an entrepreneur who has founded and managed twenty companies including marketing consulting, armored trucking, construction, publishing, printing and real estate management. Prior to devoting full time to ANSERVE AMERICA, he was President and CEO of Carelli, Glynn & Ward Advertising, which was ranked as one of the ten largest advertising agencies of the 800 in New Jersey for over a decade. Bob’s expertise is in Marketing and Financial management. He holds a BA from Yale University and completed an MBA program at New York University. Bob served as an enlisted man in the U.S. Marine Corps and as a Captain in the U.S. Army.

Nancy Ward

The Ward’s purchased their first answering service in 1968. Prior to that time Nancy had a career in publishing and was one of the first women registered representatives and brokerage office managers on Wall Street. During her 44 years as Owner and Manager of ANSERVE AMERICA, Nancy has worked with the original N.J. Bell switchboards, “semi-computerization”, and modern state-of-the-art paperless computerized equipment. Her expertise is in personnel management, customer relations and system maintenance. She holds a BA from Wellesley College and has been listed in Who’s Who in American Women and Who’s Who is America since 1985.

Rob Ward

Rob represents the second generation of the Ward family at Anserve. He has had three years experience with ADT marketing security systems to businesses. Prior to ADT, Rob spent 1 ½ years with Enterprise Rent-A-Car. He graduated from their executive training program and worked in sales and retail office management. Rob has a dual degree in Marketing and Finance from the Smith School of Business at the University of Maryland.

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Testimonials

Stem Brothers

Our relationship with Anserve is one of consistent reliability. When I leave my office each evening, I know my after-hours emergency phone calls are handled in a professional and courteous manner, exactly the same way our customers are accustomed to during our normal working hours!

J.D. Stem


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