Anserve
provides state-of-the-art telephone answering
service, order taking, voice
mail, paging, appointments, call center
for both inbound and outbound calls, internet and other communication
services to medical, commercial, and governmental customers--80%
within New Jersey and the balance throughout the United States and
overseas.
In
these days of mergers, downsizing and corporate changes, it's rare
to find a business under the same ownership and management for 44 years. The Ward family and the
82 plus Anserve employees invite you
to join us in celebrating 44 years of providing "telephone
answering excellence" to our hundreds of customers across our
country.
How do we maintain our high levels of customer service?
Click to learn about the Anserve Quality Assurance Program.
The
company is now the largest
New Jersey answering service
and growing nationally and abroad. It
provides service 24/7, has 22 operator and management stations,
handles 19,000 calls daily and employs 70 highly-trained, including
bilingual, staff operators and twelve additional staff in management
and support positions. The company runs a tightly-organized,
military-style, daily three-shift operation with two professional
shift managers on every shift to assure accountability and
continuity of service. Anserve has recently invested in the latest
telecommuting equipment which allows 15 select managers and
operators to work from home when needed to fill in for sickness or
weather-related absence, further assuring full staffing.
As
part of our 44rd birthday celebration, we've completed a facility
wide upgrade to a fully digital Pinnacle System, which means
crystal clear voice quality, fast, seamless call handling,
customized script on every account and an
automated "on call" scheduler to assure that emergency
calls get to the right person.
Come
Celebrate Anserve’s 44rd Birthday
New
Digital Technology -
Exciting New Packages of Services
Same
Low Prices-
Same Telephone Answering Excellence
Originator of the one rate nationwide $67.95
a month concept for live telephone answering service!
“We have used Anserve for over 25 Years. We feel they have given us competitive pricing, dependable service and have been responsive to our needs” -Gloria Friedberg (Practice Administrator)
"Our relationship with Anserve is one of consistent reliability. When I leave my office each evening, I know my after-hours emergency phone calls are handled in a professional and courteous manner, exactly the same way our customers are accustomed to during our normal working hours!" -J.D. Stem
“Anserve’s scripting technology adjusts to our time critical needs. We also have been happy with the quick response by Anserve management when we need to make an account change or add additional accounts” - Michele Zezima (Operations Manager)
