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Does Your Help Desk Need Help?

After Hours? Weekends? Business Hours?

AnserveAmerica can provide customized cost effective programs that will reduce your after-hours, weekend, and holiday answering costs!  

For only $53.90 a month plus $.50 per each incoming and outgoing call, we will answer your Help Desk phone with live operators and instantly contact your duty technician or customer service reps anytime - overnight - weekends - holidays - 24/7.  

AnserveAmerica will take full responsibility for finding your duty technician or CSR or their back-up duty person.  We will keep trying (as no automated system can do) until we find your duty staff person and get them on their way to solve your customer's problem.  And we will fax or email a record of the customer's message and which duty tech we contacted every morning so you will know about the help desk call and how it was handled.  

All for only $53.90 per month and 50 cents per call or $53.90 and 75 cents per minute for operator time—whichever plan works best for your company.  Call us to discuss your best option!  Hundreds of companies throughout the USA (including several Fortune 500 companies) use AnserveAmerica to staff or support their Help Desk everyday!  

Satisfied customers include:  General Electric and Foster Wheeler, to name just a few.  Below is an excerpt from a letter we recently received which we would like to share with you:  

Quintum Technologies, Eatontown , New Jersey     

Michael Medici, Director of Customer Service, recently wrote to our Office Manager, Terry...  

…”First, I would like to thank you and your staff for your services as we have had no problems with them during the tenure of our relationship.  They handle our customers in a professional manner and have followed our procedures correctly.”  

Computer consultants, software providers, internet providers, equipment leasing companies, contractors, all have found Anserve an efficient, effective, low cost way of staffing their Help Desk with well-trained, responsive, live operators after-hours, weekends, and holidays—24/7!  

Anserve can help your company live up to its commitment of 24 Hour Service and Warranty Back-up to your customer.  

Let AnserveAmerica be your Help Desk!  Order Now!  

Call Bob Ward at 1-800-980-9770  

Nationwide Telephone Answering Service, Order Taking, Help Desk and Medical Packages all include:  

  • Calls answered by our professional operators
  • All calls are answered in your name
  • Availability of service:  24/7
  • Call in for messages Toll Free Anytime or have them faxed or e-mailed at no charge.
  • Monthly rate includes daily faxing of messages or orders.
  • Spanish spoken

Features include:

  • Crystal clear voice quality
  • Automated on-call scheduling
  • Automated first-ring pick up with your own personalized greeting
  • Automated check-in and check-out
  • Free call forwarding to Anserve 800 # for customers outside of NJ
  • 24/7 service
  • Free faxing or e-mailing of all messages
  • Text messaging to cell phones, Blackberry and other hand-held computers
  • Caller ID on every message
  • Customized scripting on every account

Help your Help Desk Now!

Call Bob Ward at 1-800-980-9770

specialized services

...for your business

 

Contractors

Disaster Alert Programs

Help Desk Managers

Hospitals and Clinics

Order Taking

Private Medical Offices

Professionals

Real-Estate Managers

Small Businesses

 

options and add-ons

Toll Free Number

Grow your own business with a low cost 800 number.

Voice Logger

Now every conversation is recorded for your protection!

Message Storage/Retrieval

Keeps all messages and call records for 90 days.

First Ring Pick-Up

Answered on first ring -  Programmed announcement of your choice.

Automated Call Screening

Voice Mail option provides automated screening of incoming calls.

Local & Nationwide Paging

Stay in touch. Nationwide paging anytime anywhere.

Real-Time Appointments

Accept real-time, online appointments on a shared Anserve web page.

Mail Boxes

Five multi-voicemail boxes for the price of one.

Text Messaging

Text messaging to cell phones,

Blackberry, pagers etc.


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