Does Your Help Desk Need Help?
After Hours? Weekends? Business Hours?
AnserveAmerica
can provide customized cost effective programs that will
reduce your after-hours, weekend, and holiday answering
costs!
For
only $67.95 a month plus $.75 per minute - 30 minutes included. We will answer your
Help Desk phone with live operators and instantly contact
your duty technician or customer service reps anytime -
overnight - weekends - holidays - 24/7.
AnserveAmerica
will take full responsibility for finding your duty
technician or CSR or their back-up duty person.
We will keep trying (as no automated system can do)
until we find your duty staff person and get them on their
way to solve your customer's problem.
And we will fax or email a record of the customer's
message and which duty tech we contacted every morning so
you will know about the help desk call and how it was
handled.
All for
only
$63.90
per month and 75 cents per minute for operator time. Call
us to discuss your best option!
Hundreds of companies throughout the
USA
(including several Fortune 500 companies) use AnserveAmerica to staff or support their Help Desk everyday!
Satisfied
customers include: General
Electric and Foster Wheeler, to name just a few.
Below is an excerpt from a letter we recently
received which we would like to share with you:
Quintum
Technologies,
Eatontown
,
New Jersey
Michael
Medici, Director of Customer Service, recently wrote to our
Office Manager, Terry...
…”First,
I would like to thank you and your staff for your services
as we have had no problems with them during the tenure of
our relationship. They
handle our customers in a professional manner and have
followed our procedures correctly.”
Computer
consultants, software providers, internet providers,
equipment leasing companies, contractors, all have found Anserve
an efficient, effective, low cost way of staffing their Help
Desk with well-trained, responsive, live operators
after-hours, weekends, and holidays—24/7!
Anserve can
help your company live up to its commitment of 24 Hour
Service and Warranty Back-up to your customer.
Let
AnserveAmerica be
your Help Desk! Order
Now!
Call
Bob Ward at 1-800-980-9770
Nationwide
Telephone Answering Service, Order Taking, Help Desk and
Medical Packages all include:
- Calls
answered by our professional operators
- All
calls are answered in your name
- Availability
of service: 24/7
- Call
in for messages Toll
Free Anytime or have them faxed or e-mailed at no
charge.
- Monthly
rate includes daily faxing of messages or orders.
- Spanish
spoken
Features
include:
- Crystal
clear voice quality
- Automated
on-call scheduling
- Automated
first-ring pick up with your own personalized greeting
- Automated
check-in and check-out
- Free
call forwarding to Anserve 800 # for customers outside
of NJ
- 24/7
service
- Free
faxing or e-mailing of all messages
-
Text messaging to cell phones,
Blackberry and other hand-held computers
-
Caller ID on every message
-
Customized scripting on every account
Help
your Help Desk Now!
