Keeps all messages and call records for 90 days

AnserveAmerica keeps all messages and call records for your protection and convenience for 90 days.  They are available to you at any time via an authorized request at no charge.  We also regularly visit or contact our customers to learn first hand what their needs are or what future plans may entail, and make every effort to forecast expansion needs, facility or program adjustments, and improvement to anticipate customer’s demands and meet their expectations.

AnserveAmerica’s new Voice Logger (link) also records every conversation and recordings are kept for 2 ½ years.  

Features include:

• Crystal clear voice quality
• Automated on-call scheduling
• Automated first-ring pick up with your own personalized greeting
• Automated check-in and check-out
• Free call forwarding to Anserve 800 # for customers outside of NJ
• 24/7 service
• Free faxing or e-mailing of all messages
• Text messaging to all cell phones, Blackberry and hand-held computers.
• Caller ID on every message
• Customized scripting on every account