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Why Accountants in 2020 Should Consider Adding a Spanish Answering Service During Tax Season

Tax season is the busiest time of year for accountants. By using a Spanish answering service, accountants can ease the stress of tax season by ensuring their phone lines are covered by customer service professionals who are able to communicate with all of their clients.

Economic statistics of Spanish speaking taxpayers in the USA

The United States has the second-highest concentration of Spanish speakers in the world, with approximately 53 million native and bilingual speakers. That’s more Spanish speakers than Spain has! In the U.S., Spanish speakers contribute a significant amount to the state, local, and federal taxes. That number was over $215 billion in 2015, and it has risen even more in the years since. With the increase of Spanish speakers in the U.S., it’s no secret that bilingual businesses are becoming more popular.

Do IRS Auditors or Representatives speak Spanish?

The IRS has tax representatives who will be able to communicate to clients in a variety of different languages, including Spanish. For assistance, Spanish-speaking individuals should go to the IRS website and click on “Español” at the top of the page, in order to access forms and information in Spanish.

Does the IRS provide Translation Services in Spanish?

For Spanish speakers, there is assistance available during tax time, to ensure that taxpayers understand what is expected of them and what they owe, and why. The IRS will provide translation services to Spanish speakers to aid in the tax filing process and to provide support for those who require assistance during the tax season. Spanish interpreters are available both face to face or over the phone, and Spanish speakers can access additional information on the Spanish language website.

What are the most common questions asked when Filing Taxes?

Though filing taxes can be complicated, there are several questions that pop up time and again for filers. Reviewing these questions allows taxpayers to prepare for tax season and to make sure that they have everything that they need before they file. Common questions include who can be claimed as a dependent, how to take advantage of the Earned Income Tax Credit, whether unemployment benefits are taxed, and how an early withdraw from a retirement account will affect taxes. A comprehensive list of FAQs appears on the IRS website.

How can a Spanish Answering Service help Accountants during Tax Season?

A Spanish answering service can provide accountants with a leg up during tax season. By offering a bilingual answering service for their business, accountants open themselves up to more clients and more business. With Spanish speakers making up a significant number of taxpayers in the U.S., the need for accountants that can accommodate them is growing. Providing access to an answering service that can reach a wider number of clients and ease the burden of the tax season workload simply makes sense for business owners and tax advisors. By giving customers the option of a Spanish answering service, accountants are creating an environment where their clients feel comfortable asking questions and doing business. If you would like more information about the ways Anserve’s Spanish Answering Services can help your business during tax season and beyond, please give us a call.

NOTE: The IRS has extended the federal income tax filing deadline to July 15 to ease financial pain from the covid 19 pandemic,