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Anserve Blog

The busy holiday season

Phone Answering Services
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The holiday season is here and the snow days are just around the corner.  Many people outside the answering service industry do not realize that answering services work flow is often in reverse order of the normal office.  Most offices are at their busiest during normal office hours Monday-Friday 9am-5pm.  Answering services on the other…
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Thank you from Anserve!

Company News
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Anserve would like to thank everyone that participated and supported the Break the Cycle-End World Hunger charity cycling event in early May.  The weather was perfect and the ridership was up signifcantly over last year. The event keeps growing each year and we are proud to have been a part of it for the past…
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Ultra Call Forwarding Can Be a Time and Headache Saver

Phone Answering Services
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Most answering service customers forward their phone lines during certain times to a designated line provided by the answering service.  In many cases this is a manual process where the customer dials *72 or #72 (depending on the carrier) and then the call forwarding number in order to send the calls to the answering service. …
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Disaster Preparedness and the benefits of using an Answering Service

Disaster preparedness
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Emergency preparedness is a vital part of many business and government continuity plans.  Answering services can play a vital role in keeping communications open during a natural disaster.  For example, a government agency in Florida can use an answering service located in the midwest to handle their calls if a hurricane hits.  The government agency may…
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