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Text Messaging

Use Text Messaging to Improve Customer Service

Anserve Inc.
Businesses need a quick, reliable means of communicating with customers and clients. Social media and email campaigns are excellent, but text messaging can be even better. Texting apps are the most widely and commonly used apps on a smartphone. 97% of smartphone users text at least once a day, and 90% of text are read…

How Secure Messaging Can Benefit Your Business

Anserve Inc.
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Although most business owners have an office, those whose businesses require them to be in the field don’t spend much time in them. If you’re one of these business owners, you may already use a business answering service to handle incoming customer calls. But have you considered how secure messaging can provide added benefits to…

How a Phone Answering Service Can Make Text Messaging Safe and Viable for Physicians

rward
As more physicians turn to text messaging as a preferred method of communication with colleagues and patients, the age old problems of patient privacy as well as accessibility to the physician are best dealt with via use of a Health Insurance Portability and Accountability Act (HIPAA) compliant phone answering service. For many physicians, long days…

Text Messaging for Physicians deemed “Unacceptable” by JCAHO

Anserve Inc.
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Since the early 2000s, text messaging has been a mainstream communication. Primarily used for its ease of convenience and efficiency, text messaging has branched out from being a personal form of communication to an enterprise wide form of communication. Lately for businesses, the use of text messaging has come under scrutiny due to policies and…

Benefits of SMS Texting with Reply to Feature

Anserve Inc.
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In the medical and emergency support field, many doctors and technicians are receiving their information on their cell phones instead of using alpha pagers, digital pagers, or land lines.  Many doctor and technicians are using text messaging to receive their emergency calls.  Receiving the information via text allows the doctor or technician to properly triage the…
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