Your incoming calls are a major priority for your business. In Home Health Care, it’s the difference between finding the right caregiver for a family member or not. Incoming calls communicate progress or setbacks….leaving a voicemail and hoping someone gets back to you is not productive.
Anserve has been taking on the responsibility of being your ‘front line’ home health care answering service since 1969, providing compassion and expertise through high-end technology and a personal touch only available in a family-owned business.
Home Health Care did not start out as robust and flexible as we know it today. The industry picked up steam in the 1960s and 1970s with government support because the life expectancy of the average American continued to improve. As the home health care market changed, so did home health care answering services.
The Home Health Care answering service & Hospice and Palliative Care receptionist market is the fastest growing division within Anserve. Every day in America, over 10,000 baby boomers turn 65. At that rate, by the year 2030, more than 20% of the country will be over 65. Anserve home healthcare answering service is prepared to manage high volumes of calls at once, allowing you to cost-effectively operate a 24×7 environment.
Experienced & Multilingual Home Health Care Answering Service
Anserve provides an experienced home healthcare answering service and call center to allow these businesses to maximize staff efficiency and client satisfaction. Instead of getting in the way of your relationships, Anserve adds value to them by offering a quick relay of the message to the proper on-call staff.
In times of distress, it is most convenient to get your point across in your native language. Anserve includes English and Spanish in every package and offers a translation service with over 200 languages in tow.
Depending on your employee to answer every incoming call after hours is not a reliable solution. Cell phones are also not as reliable as we would like to believe. Personal time is precious and all caregivers require support. Anserve employs over 100 live agents, specialized and dedicated to a unique set of home health care answering service skills.