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2020 CAM-X Award of Excellence

Anserve Wins the 2020 CAM-X Award of Excellence

Company News
Anserve, Inc., based in Butler, NJ, received the CAM-X Award of Excellence for the sixth straight year. The award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s trade association for providers of call center services, including telephone answering and message delivery. The award was accepted by Tim Stroud, Anserve’s Manager of…
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Pencil and paper

Anserve offers Voice to Text Services

Keeping on top of voicemails can be challenging. Not only is it difficult keeping track of each of the calls, but it can be occasionally difficult to understand the speaker leaving the message. This is where speech to text technology can help your business. In this article, learn about how voice to text services can…
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Newspaper

Why Small Businesses Matter?

According to the Small Business Association Office of Advocacy, there are 30.7 million small businesses in the United States. That accounts for 99.9% of all businesses in the United States. Undoubtedly, these businesses play an important role in our daily lives, our economy, and our community. Small Local Businesses are the Backbone of the US…
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Anserve is awarded the ATSI 2020 Award of Excellence

Anserve is Awarded the ATSI 2020 Award of Excellence

Company News
Anserve Inc. has been awarded the ATSI 2020 Award of Excellence by the Association of TeleServices International. This award is presented annually by the Association of TeleServices International, a national trade organization representing live answering services. The Award of Excellence recognizes great customer service at telephone answering and message delivery across North America and the…
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Answering Services

How to Answer Customer Service Calls

Answering customer service calls is an essential part of every business. It’s very likely that at some point in a transaction, a customer is unhappy with the outcome or a mistake is made. A good customer service interaction can be the difference between that customer returning again in the future or imparting a scathing review…
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Small Business Resources Essential to Reopening

Small Business Resources Essential to Reopening

Small businesses are a vital part of our communities. They provide individuals with the opportunity to grow their own entrepreneurial ideas and business vision. They stimulate local economies and support neighborhoods. Individuals who work for small businesses also often report great job satisfaction and happiness. Unfortunately, when times get tough, small businesses are among the…
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normal

What Will the New “Normal” Look Like for Businesses after Lockdown Ends?

As the world adjusts to doing business from home and in quarantine, business insiders speculate on how adaptations in operations and practices will change after lockdown ends. Some have used this time to pause and reflect on how the current practices could improve. Keep reading to get insight on how the business world will adjust…
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