Blog

Will Pharmacists Eventually Need a Physician Answering Service?

April 2, 2020

Many states now have legislation allowing pharmacies to administer shots and treatment for the flu. During the flu season, pharmacists become the go-to resources for those in search of information regarding the flu and flu treatment. Will they be able to handle the call volume? Physicians answering services are available to help pharmacists communicate more…

How Coronavirus is Affecting Staffing – Be Ready with a Business Answering Service

March 26, 2020

Answering Service, Company News

What are Businesses doing in Response to the Coronavirus Outbreak? The Occupational Safety and Health Administration (OSHA) predicts that the majority of American workers will experience either low or medium exposure risk to the Coronavirus at their place of employment. As a business, it’s important to protect your employees and lower the risk of infection…

Why Accountants in 2020 Should Consider Adding a Spanish Answering Service During Tax Season

March 24, 2020

Spanish Answering Service

Tax season is the busiest time of year for accountants. By using a Spanish answering service, accountants can ease the stress of tax season by ensuring their phone lines are covered by customer service professionals who are able to communicate with all of their clients. Economic statistics of Spanish speaking taxpayers in the USA The…

Why Small Businesses Should Outsource to Telephone Answering Services?

February 25, 2020

Answering Service, Phone Answering Services, Small Business Answering Services

Small businesses are constantly growing, and a part of positive growth is managing employee costs. Hiring employees and managing the related expenses & benefits programs can add up quickly. By outsourcing the management of your call volume to telephone answering service provider , small businesses can cut front desk-related costs and expand the number of…

What Constitutes HIPAA Compliance for a Medical Answering Service?

January 30, 2020

Medical Answering Services

Working in the medical field can be rewarding as well as challenging. One of the responsibilities of medical staff is ensuring the protection of patient information. Securing personal health information (PHI) is one of the most critical aspects of the medical field, and it is incredibly important for any Business Associate with access to patient…

Anserve Accepts Family Legacy Award

January 16, 2020

Company News

The Morris County Hispanic-American Chamber of Commerce celebrated its thirtieth anniversary and hosted its Annual Awards Gala at the Birchwood Manor in Whippany, NJ last December. The Chamber’s mission is to promote and advance the interests of business owners and professionals in Morris County, especially those that service the Hispanic-American market in the region. The…

Anserve Inc. Earns 2019 CAM-X Award of Excellence

October 14, 2019

Company News

Anserve Inc. of Butler, NJ has been honored with the exclusive 2019 Award of Excellence for the 5th consecutive year. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call center services including telephone answering and message delivery. Anserve Inc. was presented with the award…

Anserve to Attend MGMA Conference in New Orleans

October 9, 2019

Company News

Anserve, a 24×7 call center and provider of medical answering services, will be attending the MGMA (Medical Group Management Association) Annual Conference from October 13 – 16, 2019 in New Orleans. The Annual Conference provides attendees with the opportunity to be on the leading edge of medical practice management, surrounded by inspiration, support, and tangible…

How to Handle Sensitive Information on Incoming Calls at Your Medical Practice

July 24, 2019

Medical Answering Services

As a doctor, patients are putting their health and even their lives in their hands. However, maintaining a patient’s privacy is just as important. HIPAA laws are in place to protect a patient’s right to privacy and to ensure that medical practitioners are dealing with sensitive information in an appropriate manner. One of the ways…

Facts about Medicare and Telemedicine

July 22, 2019

Telehealth Services

Telemedicine is gaining popularity in the world of medicine, and for good reason. It allows patients to interact with medical providers through an interactive two-way telecommunication system. This allows for flexibility as well as access to physicians who are not physically in your immediate area. Telemedicine is becoming an ever-important presence in the medical…