Telehealth allows patients to connect with healthcare providers without needing to travel to an office. Anserve supports telehealth providers by managing calls and communication so patients can easily access virtual care services.
MEDICAL SERVICES
Telehealth Services
Improving Access to Telehealth Care
Secure Communication for Telehealth Providers
Protecting patient information is essential in virtual healthcare. Anserve’s trained agents follow strict cybersecurity and HIPAA compliance practices to ensure sensitive patient data is handled securely.
15,000
+
Calls Answered Per Day
75
%
Of People Do Not Leave Voicemails
30
+
Hospital Networks Nationwide
Call Handling Services
24/7 Telehealth
Call Center
Consultations from any location
Schedule Appointments
Reach a wider customer base
Video & Voice Consultations
Access information on mobile
Track & Share
Patient Data
Save patient data & documents
Enhancing Efficiency for Patients and Providers
Telehealth services save time for both healthcare professionals and patients. With Anserve supporting call handling and communication, providers can improve productivity while making care more convenient for patients.
Everything You Need to Know About Our 24/7 Emergency Answering Services
How are emergency calls handled after hours?
After-hours emergency calls are answered live and handled according to your custom instructions, including escalation to on-call staff when needed.
How quickly are urgent messages delivered?
Urgent messages are delivered immediately via your preferred method, such as phone call, text, or email.
Do you integrate with my calendar or booking software?
Yes, we can work with many popular calendar and appointment scheduling systems, or follow your custom booking process.
Do you send appointment confirmations or reminders?
Appointment confirmations and reminders can be sent based on your preferences and existing workflow.
Can you filter spam or sales calls?
Yes, we screen and filter unwanted calls so only important messages and qualified callers reach you.
