Position title
Remote call center agent 4pm-9pm
Description

Growing Call Center with 50 years of experience looking for qualified applicants.

Anserve's Core Focus: To build a great company, with compassionate people to deliver amazing results

THIS IS A REMOTE WORK FROM HOME POSITION. All applicants must be able to meet our attendance requirements and be able to work free from distractions.

 

Applicant must be available to work 4pm-9pm Eastern Standard Time and work at least 23 hours per week. Open Availability on weekends required. BILINGUAL PREFERRED

Responsibilities

Responsible for answering calls in a professional, courteous, and helpful manner.

 

Applicant must be available to work 4pm-9pm Eastern Standard Time and work at least 23 hours per week. Open Availability on weekends required. BILINGUAL PREFERRED

Qualifications
  • Applicant must be available to work 4pm-9pm Eastern Standard Time and work at least 23 hours per week. Open Availability on weekends required. BILINGUAL PREFERRED

· Must have at least 1-2 years relevant customer service/call center/medical field based experience

· Must be Reliable, a Team Player, Compassionate, Honest, and positive

· Since this is a remote work from home position, it is a must to have your own quiet workspace free from any distractions

· Must meet our company's attendance and tardiness policy

· Must be available to work alternating weekends both Saturday and Sunday as well as availability to work some Holidays

· Basic Computer knowledge a must

· Must have your own PC/Laptop (Windows 10 or 11) with at least 8GB of RAM storage (Chrome books, Mac PCs not accepted), wired USB headset, webcam, and high speed internet access

· Strong oral communication skills

· Must have excellent typing skills

· Ability to work independently in a high volume, fast-paced environment

· Ability to meet our Quality Assurance requirements. Must be pleasant, friendly, and have a clear phone speaking voice. (Quality Assurance performed monthly)

· Willing to learn how to book appointments

Job Benefits

· Salary review at 6 months and 12 months of employment

· Paid Training

· Paid time off after 90 days of employment

· Paid Holidays (Double-time)

· Volunteer time off offered

· Medical/Dental/Life/Other Insurance Benefits offered after 90 days of employment ( must work 25 hours or more average)

· Education reimbursement

· 401K Savings plan eligible after one year of employment

· Profit sharing (vesting begins after 1 year of employment)

· Monthly bonuses for meeting our Quality Assurance Requirements

· Room for growth and opportunities for advancement

· Bonuses offered for multiple types of referrals

Employment Type
Part-time
Beginning of employment
Immediately
Duration of employment
Permanent
Industry
Remote - Call Center
Job Location
Butler, New Jersey
Remote work from: NJ
Working Hours
4-9pm EST 23 hours per week (Must be able to work weekends both Saturday and Sunday and some Holidays)
Date posted
October 31, 2023
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