small business answering service Archives

So you know you need a small business answering service, but what next?

January 29, 2016

Anserve Inc.

If you feel like your business has been gradually experiencing higher and higher call volumes for sales or customer support, this is good news! Your business is growing. Now you can hire a small business answering service to help you retain existing customers and provide positive experiences to help convert leads into new customers. Now…

How Secure Messaging Can Benefit Your Business

April 24, 2015

Anserve Inc.

Although most business owners have an office, those whose businesses require them to be in the field don’t spend much time in them. If you’re one of these business owners, you may already use a business answering service to handle incoming customer calls. But have you considered how secure messaging can provide added benefits to…

Small Businesses and Automatic Call Forwarding

December 7, 2009

Anserve Inc.

24/7 answering service, acf, Answering service, automatic call forwarding, Call center, doctors answering service, Live answering service, lost appointments, lost sales, missed sales opportunities, short staffed, small business answering service, Telephone answering service, Virtual office

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In today’s tough economic times many offices are working short staffed. Without the appropriate number of staff to handle incoming calls, very often calls go unanswered. Unanswered calls can mean lost appointments, lost sales, or frustrated existing customers. Many callers will hang up after 4-5 rings. If the call is from a possible new customer they may move…