Company

From small startups to household brand names, Anserve Inc has provided its professional range of answering services to a diverse business community since 1969.

Anserve has always been a family business. We own and maintain a 12,000 square foot building with a staff of over 100 employees.

Although our lives are driven by electronic communications, 79% of consumers say they prefer to interact with businesses via phone. Anserve is a 24×7 operation…we do not close. You worry about making your phone ring, Anserve will make sure all calls are answered.

Anserve offers customized scripting and high-end technology to insure we capture EXACTLY what you need and deliver it EXACTLY how you want it. We are an extension of your brand and, being the first person interacting with your audience, possibly one of the most important extensions.

Our live-agents are based in the United States and complete repeated training on topics ranging from HIPAA compliance to customer service and data breach security. Anserve is an International Industry Award recipient managing over 10,000 calls per day with the ability to speak over 200 languages.

Anserve’s Core Values

Building a great company with compassionate people to deliver amazing results.

1: Accountability

  • Reliable
  • Demonstrates pride and excellence in their work

2: Customer First

  • Quick responsiveness to customers
  • Shows compassion toward customers
  • Respects privacy of customers

3: Integrity

  • Honest and open in all communication

4: Foster Positive Environment

  • Welcoming, energetic, and fun
  • Cares for and respects coworkers, customers, and callers

5: Team Player

  • Brings out the best in others
  • Is open to the ideas of others
  • Contributes to the team