800.980.9770
info@anserve.com
LoginPay Bill OnlineRequest A Quote
Company Logo

Property Management Answering Service

Anserve provides the best property management answering service solutions, delivering 24/7 expert support tailored to your unique property needs.

  • 24/7 Availability: Round-the-clock coverage, ensuring your properties are always attended.
  • Expert Agents: Highly trained, North American, and multilingual operators providing a professional property management call answering service.
  • Customized Solutions: Tailored call handling for every property type and need, from residential property management answering service to commercial.
  • Seamless Integration: Agents trained to complete tasks & work orders in 3rd party systems.
  • Enhanced Efficiency: Focus on core property management activities or disconnect from work while we handle your calls as a dedicated property management call center.
Get A Property Management Call Center Quote

Comprehensive Property Management Answering Solutions

Our property management virtual receptionists work 24 hours a day, seven days a week to provide continuous support for your properties, whether it’s for a large commercial complex or a single-family home.

Let Anserve take over your routine or emergency calls after-hours. Our property management answering services provide:

24/7 Availability & Live Answering

schedule

Anserve’s live agents are always available to answer every single call; specializing in after hours answering service property management, get peace of mind no matter the time.

Multilingual Call Answering Support

customer service 1

Our dedicated property management call center is prepared to answer your bilingual calls. We support over 200 languages in multilingual answering support to accurately and effectively communicate with your diverse callers.

Tasks & Work Order Entry

calendar

Anserve’s answering service for property management companies can access 3rd party systems to complete tasks and work order entry, allowing your team to seamlessly complete assignments

Emergency Response & Reliability

incident response

When an emergency strikes after-hours, immediate action is crucial. Anserve’s property management emergency answering service is your reliable front line, providing continuous 24/7 live answering specifically designed for critical situations. 

Our agents are trained to identify urgent calls – like a reported flood or security breach – and follow your pre-approved emergency protocols.

Call Recording & Data Security

call

All calls handled by Anserve’s property management answering service are securely recorded, providing a valuable resource for accountability, quality assurance, training, and verifying the details of tenant requests or complaints. 

Furthermore, Anserve has heavily invested into its infrastructure to adhere to strict security protocols.

Customized Call Handling & Messaging Solutions

HIPAA Compliant Medical Answering Service

Anserve agents act as an extension of your property management business. 

We can route calls to individuals on your team, help you avoid burnout and increase availability of your company. Anserve provides the most cost-efficient solutions to improving the experience at your property. Do you have multiple properties? Anserve can bundle your portfolio for cost savings and align all accounts for brand consistency. 

With a proven 99.99% uptime and robust disaster alert programs, including built-in natural gas generators, our facilities are always operational and ready to handle any emergency, even during power outages or natural disasters.

Request Property Management Call Answering Services
15,000+
Calls Answered Every Day
70%
of Property Managers also do Inspections, Leases, & Advertising
75%
of People Do Not Leave Voicemails

Can You Afford Missed Opportunities?

As a property manager, you can’t always be in the office to answer your calls. And when you’re out in the field, or off-the-clock, the last thing you need to worry about is how many potential calls you are missing. A single property manager missed call can have significant consequences for your business.

Missed calls can lead to:

  • Not filling a vacancy
  • An irate tenant with an unresolved issue
  • Financial or legal trouble due to neglected communications
  • An unattended emergency escalating into a larger problem
  • A damaged reputation / bad reviews for your business

Ready to eliminate missed calls and protect your reputation? Don’t hesitate – get a customized quote for your ideal property management answering service plan today.

Testimonials

Like What You See?

Live Answering Services for Property Managers FAQ

Anserve provides a dedicated after hours answering service property management solution with 24/7 live agents specifically trained for immediate emergency response. Our agents follow your precise, pre-approved protocols to identify and escalate urgent calls, like floods or property damage, ensuring rapid contact with your on-call staff or specific vendors. This provides critical peace of mind, even in the middle of the night.

A property management call center offers significant advantages by ensuring 24/7 availability without the high overhead costs of dedicated in-house staff, including salaries, benefits, and overtime. By not allowing your staff to focus on their personal lives during time off, you leave a greater potential for burnout and missed calls.  It’s a cost-effective way to provide professional, continuous communication for all your properties.

Absolutely. Anserve provides highly customizable property management answering services tailored to your unique requirements. Whether you manage residential, commercial, or specialized properties, our agents follow unique scripts for emergencies, maintenance requests, leasing inquiries, vendor coordination, and general questions. This ensures every call is handled precisely as you direct, providing a seamless extension of your team.

Your Property Management Answering Service Partner

Property manager companies need to operate 24/7 to handle emergencies, inquiries, and maintenance requests at all hours. Partnering with Anserve’s property management call answering service ensures every tenant and prospective tenant always reaches a live, professional agent.

With Anserve, you gain the confidence of a partner trusted since 1969. Access to daytime account managers for coordination of needs. Access to shift managers during after-hours activity – At Anserve, you have touchpoints with live humans at all hours of the day. 

Get your customized quote today and make Anserve your property management answering service partner.

Find Out How We Can Help Your Property Management Company
call center woman headset