I have worked with Rob Ward at Anserve for a number of years and find both him and the company to be honest, hard working, and very reliable. Rob stays up to date, using cutting edge technology to bring the best services he can provide to his clients. I would recommend Anserve to anyone looking for answering services – especially healthcare answering services.
Sue McCrossin
Partner at Boomtown Internet Group
I utilize Anserve as an answering service for one of my businesses when we don’t have enough staff to cover the calls and for our after hours answering. They are excellent. They are delivering everything they promised at a very affordable rate. When my clients reach them instead of us, they state that the people who answered were extremely polite and courteous. I would very seriously consider leveraging them if you need an answering service for any reason.
Douglas Haber
Business Owner
As owner of JJ’s Towing Service Inc., I stand behind the value of having our calls answered by a LIVE Anserve Agent. My business would not have survived relying on voicemail and employee cell phones. Our industry is competitive and I realize our customers have choices. Using live and experienced agents makes for better customer service. JJ’s has been in in business for 42 years and has been working with the professionals at Anserve for over 30 years. I strongly recommend their services if you’re looking to never miss a call.
JJ Tashjian
We are very happy with the service that your company provides to Lakeland Cardiology staff and patients. Your agents are always professional and courteous.
Jennifer
Office Manager
For many years, Staten Island University Hospital has trusted Anserve to be a turnkey solution for its valuable providers and patients alike. As part of Northwell Health, our Department of Cardiology and Fellowship program would not be as valuable today if it weren’t for the professionals at Anserve. We depend on them to be extensions of us! They do not let us down.
Ann Gelfman
Supervisor, Cardiology
My name is Frank Plantemoli and I am the administrator for Aspen Medical Associates. We are a large medical practice in Bergen County New Jersey and long time customer of Anserve. We have been with Anserve for close to 10 years. My experience with the company has always been positive. We have a very complicated on-call schedule and the staff at Anserve handle it with skill and professionalism. We never have any complaints from patients, doctors or any of the facilities we deal with. The staff from top to bottom couldn’t be nicer, more patient or more competent. Their technology has always been “state of the art”. I have and would recommend them to anyone with no reservations. They have my highest recommendation.
Frank Plantemoli
Practice Administrator
Our relationship with Anserve is one of consistent reliability. When I leave my office each evening, I know my after-hours emergency phone calls are handled in a professional and courteous manner, exactly the same way our customers are accustomed to during our normal working hours!
J.D. Stem
Susan and I have always appreciated their excellence in the customer service they provide the residency.
Ann Marie Jones
Residency Coordinator
We have been with Anserve since 2003. Our calls are of a sensitive nature. Time is of the essence. Anserve has brought us from the basic paging system to the latest technology of SMS messaging which allows us to respond quickly. Everyone is pleasant and courteous. The managers are very attentive to our needs and quick to respond to any concerns.
Ann M Healy
MSN RN Manager of Extended Hours
Anserve’s scripting technology adjusts to our time critical needs. We also have been happy with the quick response by Anserve management when we need to make an account change or add additional accounts.
Michele Zezima
Operations Manager
It is my pleasure to write this on behalf of Robert Ward. We have been customers of Anserve, Inc. for five years. Throughout this time, we have had the pleasure of always receiving the best of service. This service covers our messages, pagers and our monthly billing. They are always on the cutting edge of communication technology.
Ginny Doyle
Practice Manager
