Professional Telephone Answering Services

Anserve is the trusted call center solution for businesses of all sizes, from startups to national brands. We expertly manage and prioritize your communications around the clock, 24×7, freeing up your valuable time to focus on core business activities. Our experienced professionals are ready to answer your calls whenever you can’t – after hours, on weekends, or during busy periods.

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Inbound Call Answering Services

24/7 Emergency Answering Service

Ensure critical calls are never missed, even during emergencies. Anserve’s 24/7 emergency answering service provides reliable support during unexpected events like bad weather or power outages. We offer tailored disaster alert programs to keep your stakeholders informed and your business running smoothly.

24 Hour Live Answering Service

Provide exceptional customer service with Anserve’s live answering service. Our professional agents are available 24/7 to handle inbound calls, ensuring a positive experience for every caller. We can manage order taking, lead generation, customer support, and more, customized to your specific needs.

Multilingual Answering Service

Reach a wider customer base with Anserve’s multilingual answering service. Our skilled operators are proficient in English and Spanish, ensuring clear and comfortable communication. We also offer access to live translators for over 200 languages, making your business accessible to a global audience.

Appointment Scheduling Services

Limit missed appointments, and make it easier for callers to schedule their next appointment. Anserve’s appointment scheduling services handle confirmations, cancellations, and new bookings with professionalism and efficiency. Our operators can integrate with your existing scheduling software, including EMR/EHR systems, to seamlessly manage your calendar.

Virtual Live Receptionist Services

Project a professional image with Anserve’s virtual live receptionist services. Our friendly and efficient virtual receptionists provide general business information, handle overflow calls, offer vacation coverage, and promptly transfer urgent calls. Ensure every caller receives a positive and helpful experience.

Additional Communication Support

In addition to our core answering services, Anserve offers:

Reliable Messaging: Including voicemail, email, SMS, and secure text options.
Web Integration: Featuring online portals, web chat, and email monitoring.
Specialty Services: Such as wake-up calls and wellbeing checks.

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Custom Answering Services for Your Industry

Anserve provides specialized answering services designed to meet the specific demands of your sector:

– For Healthcare Professionals

Medical Answering Services

- Our HIPAA-compliant platform ensures secure and professional handling of patient calls, appointment scheduling, and urgent message relay.

– For Businesses of All Kinds

Business Answering Services

- From startups and small business answering services to established enterprises, Anserve enhances your professionalism, improves customer satisfaction, and frees up your team.

– For Contractors and Trades

Contractor Answering Services

- We help you manage inquiries, schedule jobs efficiently, and provide 24/7 availability, ensuring you capture every opportunity.

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Why Choose Anserve for Your Telephone Answering Needs?

Since 1969, Anserve has been a trusted partner for businesses across diverse industries. We are a multi-award-winning company committed to providing exceptional 24/7 telephone answering services. We pride ourselves on:

24×7 Availability: We’re always here for your callers.
First Ring Pickup: Ensuring no call goes unanswered.
Customized Solutions: Tailored greetings, scripting, and message delivery.
Bilingual Agents: Fluent English and Spanish speakers available around the clock.
Advanced Technology: Including call recording, web portal access, and integration with third-party applications.
Dedicated Support: Direct access to an account manager and 24/7 shift manager support.
HIPAA Compliance: Secure messaging and handling of sensitive information.

Ready to Enhance Your Customer Communication?

Don’t let missed calls impact your business. Partner with Anserve for reliable, professional, and 24/7 telephone answering services.

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