Professional Telephone Answering Services

Partner with Anserve for reliable live phone answering services, handled by professional human agents—not bots. We manage your calls 24/7, ensuring your business is always available, whether it’s after hours, on weekends, or during peak call times.

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24/7 Live Phone Answering Services

Anserve’s live answering services deliver exceptional customer experiences for every caller. Our professional agents are available 24/7 to handle inbound calls, from order taking and lead generation to customer support—fully customized to your business needs.

Never miss an important call. With our first-ring pickup guarantee, every caller reaches a friendly, live agent—not an automated system. Our 24/7 live phone answering services include:

24/7 Emergency Answering Service

Ensure critical calls are never missed, even during emergencies. Anserve’s 24/7 emergency answering service provides reliable support during unexpected events like bad weather or power outages. We offer tailored disaster alert programs to keep your stakeholders informed and your business running smoothly.

Multilingual Answering Service

Reach a wider customer base with Anserve’s multilingual answering service. Our skilled operators are proficient in English and Spanish, ensuring clear and comfortable communication. We also offer access to live translators for over 200 languages, making your business accessible to a global audience.

Appointment Scheduling Services

Limit missed appointments, and make it easier for callers to schedule their next appointment. Anserve’s appointment scheduling services handle confirmations, cancellations, and new bookings with professionalism and efficiency. Our operators can integrate with your existing scheduling software, including EMR/EHR systems, to seamlessly manage your calendar.

Virtual Live Receptionist Services

Project a professional image with Anserve’s virtual live receptionist services. Our friendly and efficient virtual receptionists provide general business information, handle overflow calls, offer vacation coverage, and promptly transfer urgent calls. Ensure every caller receives a positive and helpful experience.

In addition to our core inbound call handling services, Anserve offers:

Reliable Messaging: Voicemail, email, SMS, and secure text options to ensure messages are delivered promptly.
Web Integration: Online portals, web chat, and email monitoring for seamless communication.
Specialty Services: Wake-up calls, wellbeing checks, and other custom support services.
Order Taking & Lead Generation: Capture every opportunity with professional agents.
Customer Support: Handle FAQs, product inquiries, and general business information.
Billing & Payment Assistance: Manage basic billing, order confirmation, and payment collection.

18000+

Calls Answered Per Day

36+

Hospital Networks

75%

of People Do Not Leave Voicemails

Custom Answering Services for Your Industry

Anserve provides specialized answering services designed to meet the specific demands of your sector:

Small Business Answering

For Businesses of All Kinds – From startups and small business answering services to established enterprises, Anserve enhances your professionalism, improves customer satisfaction, and frees up your team.

Medical Answering Service

For Healthcare Professionals – Our HIPAA-compliant platform ensures secure and professional handling of patient calls, appointment scheduling, and urgent message relay.

Contractor Answering Services

For Contractors and Trades – We help you manage inquiries, schedule jobs efficiently, and provide 24/7 availability, ensuring you capture every opportunity.

Find the Right Call Answering Solution

Why Choose Anserve for Your Telephone Answering Needs?

Since 1969, Anserve has been a multi-award-winning leader in live answering services across diverse industries. We are a multi-award-winning company committed to providing exceptional 24/7 telephone answering services. We pride ourselves on:

24×7 Availability: We’re always here for your callers.
First Ring Pickup: Ensuring no call goes unanswered.
Customized Solutions: Tailored greetings, scripting, and message delivery.
Bilingual Agents: Fluent English and Spanish speakers available around the clock.
Advanced Technology: Including call recording, web portal access, and integration with third-party applications.
Dedicated Support: Direct access to an account manager and 24/7 shift manager support.
HIPAA Compliance: Secure messaging and handling of sensitive information.

Ready to Enhance Your Customer Communication?

Don’t let missed calls impact your business. Partner with Anserve for reliable, professional, and 24/7 telephone answering services.

Get Started with Anserve