Anserve, Inc. received the CAM-X Award of Excellence for the ninth consecutive year. The award is presented yearly by the Canadian Call Management Association (CAM-X), the industry trade association for call centers, telephone answering and telemarketing services. The Sapphire Award, given in recognition of nine consecutive years of Award of Excellence honors, was presented to Anserve at the CAM-X 59th Annual Convention and Trade Show in Calgary in late September. In addition, Anserve was recognized as a Top Ten company in the industry.
“Your outstanding organization has demonstrated unparalleled excellence and dedication to the industry, earning them this esteemed recognition. Congratulations on a well-deserved award.” says CAM-X President Leslie Wilson.
To evaluate award nominees, CAM-X arranges independent judges to review answering services over a six-month period. Criteria include:
- Response Time
- Courteousness of Rep
- Accuracy of Call
- Knowledge of Account
- Overall Impression of Call
“Winning the CAM-X Award of Excellence for the ninth consecutive year speaks volumes about our consistent commitment to excellence and the dedication of every team member,” says Anserve Shift Manager & Programmer Laireth Serrano. “I’m immensely proud to be a part of this team, and I’m excited to see our relentless pursuit of excellence continue. This award is a testament to our commitment to excellence, and I couldn’t be prouder of our team’s achievement!”
From small businesses to large enterprises, for more than fifty years, Anserve has provided full-service answering services to a range of industries including medical, dental, veterinary, property management, emergency restoration, utilities, and a range of small businesses.
Anserve offers professional answering services by human agents, no matter the time of day or the day of the year. Our phone agents know the importance of representing our clients as an extension of their business, following customized scripts and protocols. Anserve’s agents are thoroughly trained in customer service, data security, and HIPAA compliance. Contact us to learn more!