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Real Reason to Use Call Answering, No Matter Your Firm’s Size

August 31, 2017

Many businesses of all sizes still use the voicemail that comes with their cell phones and hardlines. But, things are changing. The number of freelancers, 100% virtual companies, and solo-preneurs has increased from 15 million in the nineties to over 45 million today. Many analysts are predicting these people will comprise over half of the…

Why Is Multilingual Customer Support Required?

July 26, 2017

Answering Service

A successful business growth strategy requires more than just opening another branch in a different location and waiting for customers to flock to your store instantly. The world is smaller than ever due to the of advances in the IoTs (Internet of Things) and increased accessibility to the internet. Because the world is shrinking, it…

Answering Services Manage On-Call Schedules and Appointment Confirmations

April 20, 2017

Small Business Answering Services

Answering services are very beneficial to businesses that need to manage appointment and on-call schedules. They allow you to offload menial tasks to free up staff for higher priority jobs that need to be handled in-house. They can also help out your business during after-hours, allowing you to provide 24/7 services, and during emergency situations.…

Anserve, Inc. to Attend NJAOPS’s 2017 Atlantic Regional Osteopathic Convention

March 24, 2017

Company News

AROC, NJAOPS

March 24, 2017 – Atlantic City, NJ – Anserve, Inc. will be attending the Atlantic Regional Osteopathic Convention (AROC) in April. The New Jersey Association of Osteopathic Physicians and Surgeons (NJAOPS) is preparing for the 2017 AROC. The event, which happens to be the largest annual physician convention and exhibition in New Jersey, takes place…

Businesses with Odd Hours Can Fill the Gaps in Their Customer Service with An Answering Service

February 21, 2017

Phone Answering Services

It’s been years since “typical” business hours were from 9:00 am to 5:00 pm. Not only are we seeing more businesses that run up to 24 hours, but we’re also seeing businesses with inconsistent hours day-to-day, Monday through Friday. For example, some businesses have the same hours Monday through Wednesday and Friday, but close an…

Technologies Your Medical Answering Service Should Offer

January 23, 2017

Medical Answering Services

From small private practices to large hospitals, healthcare businesses and organizations should expect certain features from their medical answering service providers. These features are vital to ensuring that information is transmitted securely, seamlessly, and timely so that your staff can offer the best care for patients. You should look for the following five features, which…

Anserve Integrates with Secure Healthcare Communications Platforms

December 22, 2016

Medical Answering Services

Anserve provides medical answering services to many private medical practices, clinics, hospitals, and other health facilities across the country. In our efforts to provide medical professionals with fast and efficient communication solutions, Anserve has integrated its medical answering services with half a dozen third-party secure messaging applications to send PHI directly from our system to…

Anserve Inc. Earns 2016 CAM-X Award of Excellence

November 10, 2016

Company News

Anserve, Inc. of Butler, NJ has been honoured with the exclusive 2016 CAM-X Award of Excellence for the 2nd consecutive year. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Anserve, Inc. was presented with the…

Home Health Care Answering Service Infographic

A Home Health Care Answering Service is More Important Than Ever

July 27, 2016

Medical Answering Services

home health care

The 1900s is an interesting time period to study in terms of demographics. The few decades following World War II saw an unprecedented increase in births that had never occurred before and will likely never occur again. Baby Boomers were born some time during 1946 – 1964. This means that since 2011, approximately 10,000 baby…

Anserve Attends New Jersey Medical Management Association’s 2016 Practice Management Conference

June 15, 2016

Company News

Anserve news

BUTLER, NJ – Anserve, Inc. recently attended the New Jersey Medical Management Association’s (NJMGMA) 2016 Practice Management Conference in Atlantic City at the Tropicana Casino and Resort. The NJMGMA provides education, mentoring, advocacy, and networking opportunities to healthcare professionals in New Jersey. This year’s PMC, which took place during June 1 – 3, focused on…