Growth of Bilingual Clinics in the U.S.
If you’ve ever needed medical care while traveling abroad, the experience can be intimidating. Maybe the doctor doesn’t speak English. Even with a translation app, the language barrier makes it…
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A Call Answering Service Can Be the Solution for Connecting with Your Customers
Maintaining your business’s reputation is among one of the most important keys to success. High satisfaction ratings require clear, consistent and reliable communication, whenever your clients need assistance. However, if…
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How AI Customer Care Service is Defining the Future
Artificial intelligence has quickly become the rising technology in a wide spectrum of business sectors, and customer service is no exception. More and more companies these days rely on automated…
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Ways to Minimize No-Shows Patients at Your Healthcare Practice
Research shows that patient no-shows cost healthcare providers approximately $150,000 each year. It’s no secret that patient no-shows are one of the biggest frustrations for healthcare practices. From the valuable…
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How to Choose Answering Services for Small Businesses
Running a small business is a time-consuming endeavor. Between managing staff, reviewing budgets, evaluating sales, and handling day-to-day tasks, it sometimes feels as though there just simply aren’t enough hours…
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Live Answering Service vs. Automation: What’s the difference?
By using a live answering service is one that staffs real, human agents to answer phone calls, customers perceive the business to be MORE friendly.
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Why People Are Choosing Call Answering
It is true, the call center and answering service industry is experiencing growth. The main reason companies are choosing call answering is for the customer experience. It is essential to…
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What are the Best Practices for Outsourced Call Answering?
Anserve’s Best Practices for Outsourced Call Answering If you have recently decided to outsource your call center to a third party answering service, you are likely aware that this was…
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Do you need a 24/7 Contact Center Vendor?
Every business constantly seeks ways to grow and prosper. One of the best ways to ensure continued success is to find ways to improve customer services. A contact center vendor…
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Top 3 Reasons Call Answering Services Benefit Tradespeople
Most tradesmen will tell you that one of the biggest problems they face is missed calls. These tradesmen are contractors, craftsmen, plumbing experts, electricians, and HVAC specialists. Many of these…
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