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Confidence of Companies Using Colocations

December 14, 2017

Partnering with a company that has chosen to move their server network to a remote colocation has many benefits and reduced concern. First, what is a colocation? A colocation data center (often called a colo) is a data center facility in which a company or firm can rent space for servers and other computing hardware.…

Why Should My Office Use Pinnacle Secure Messaging?

October 17, 2017

Medical Answering Services

Everyone texts each other, people both personally and professionally tend to leave a text message instead of a voicemail. Even worse, only 14 percent of individuals who receive voicemails decide to listen to them. When you are a doctors office, leaving a message for a patient to call back is imperative, that is why so…

Using Call Answering During Natural Disasters

October 2, 2017

Disaster preparedness

call answering disaster, hurricane disaster plan, hurricane harvey, hurricane irma, hurricane maria

The repeated natural disasters that broke havoc on the United States, Peurto Rico, and the Carribean in the past thirty days forces businesses to reconsider the effectiveness of their disaster recovery plan. The hurricanes experienced in Texas, Florida, and the islands are a rude reminder of the Sandy hurricane that struck the New Jersey Shore in…

The True Care of Call Answering for Hospice Care

September 25, 2017

Medical Answering Services

In-home care and hospice care are sensitive issues that many people and families are faced with on a daily basis. Individuals in these situations need to talk to a live person, not a pre-recorded machine, regardless of the time of the day or night that needs to happen. That is why it is important to…

Real Reason to Use Call Answering, No Matter Your Firm’s Size

August 31, 2017

Business Advice

Many businesses of all sizes still use the voicemail that comes with their cell phones and hardlines. But, things are changing. The number of freelancers, 100% virtual companies, and solo-preneurs has increased from 15 million in the nineties to over 45 million today. Many analysts are predicting these people will comprise over half of the…

Why Is Multilingual Customer Support Required?

July 26, 2017

Answering Service

A successful business growth strategy requires more than just opening another branch in a different location and waiting for customers to flock to your store instantly. The world is smaller than ever due to the of advances in the IoTs (Internet of Things) and increased accessibility to the internet. Because the world is shrinking, it…

Answering Services Manage On-Call Schedules and Appointment Confirmations

April 20, 2017

Small Business Answering Services

Answering services are very beneficial to businesses that need to manage appointment and on-call schedules. They allow you to offload menial tasks to free up staff for higher priority jobs that need to be handled in-house. They can also help out your business during after-hours, allowing you to provide 24/7 services, and during emergency situations.…

Anserve, Inc. to Attend NJAOPS’s 2017 Atlantic Regional Osteopathic Convention

March 24, 2017

Company News

AROC, NJAOPS

March 24, 2017 – Atlantic City, NJ – Anserve, Inc. will be attending the Atlantic Regional Osteopathic Convention (AROC) in April. The New Jersey Association of Osteopathic Physicians and Surgeons (NJAOPS) is preparing for the 2017 AROC. The event, which happens to be the largest annual physician convention and exhibition in New Jersey, takes place…

Businesses with Odd Hours Can Fill the Gaps in Their Customer Service with An Answering Service

February 21, 2017

Phone Answering Services

It’s been years since “typical” business hours were from 9:00 am to 5:00 pm. Not only are we seeing more businesses that run up to 24 hours, but we’re also seeing businesses with inconsistent hours day-to-day, Monday through Friday. For example, some businesses have the same hours Monday through Wednesday and Friday, but close an…

Technologies Your Medical Answering Service Should Offer

January 23, 2017

Medical Answering Services

From small private practices to large hospitals, healthcare businesses and organizations should expect certain features from their medical answering service providers. These features are vital to ensuring that information is transmitted securely, seamlessly, and timely so that your staff can offer the best care for patients. You should look for the following five features, which…

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