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Disaster Preparedness and the benefits of using an Answering Service

Disaster preparedness
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Emergency preparedness is a vital part of many business and government continuity plans.  Answering services can play a vital role in keeping communications open during a natural disaster.  For example, a government agency in Florida can use an answering service located in the midwest to handle their calls if a hurricane hits.  The government agency may…
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Benefits of SMS Texting with Reply to Feature

Text Messaging
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In the medical and emergency support field, many doctors and technicians are receiving their information on their cell phones instead of using alpha pagers, digital pagers, or land lines.  Many doctor and technicians are using text messaging to receive their emergency calls.  Receiving the information via text allows the doctor or technician to properly triage the…
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Small Businesses and Automatic Call Forwarding

Small Business Answering Services
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In today’s tough economic times many offices are working short staffed.  Without the appropriate number of staff to handle incoming calls, very often calls go unanswered.  Unanswered calls can mean lost appointments, lost sales, or frustrated existing customers.  Many callers will hang up after 4-5 rings.  If the call is from a possible new customer they may move…
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Nyack 10k run and 5k walk

Company News
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Anserve participated in this great event on Saturday, November 21st-the weather was great (in the mid 50’s) and the course was beautiful.  The course wandered through downtown Nyack and out to Upper Nyack near Nyack Beach State Park.  There were over 300 partipants combined in the 5k walk and 10k run and many sponsors including Anserve. …
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