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Anserve is Sponsoring the 25th Annual Blow Away Breast Cancer 5K

Company News
On Sunday, October 11, 2015, Anserve will be participating in the 25th Annual Blow Away Breast Cancer 5K Run/Walk hosted by Nyack Hospital. We are excited to join the Nyack community in an effort to raise awareness and support the fight against breast cancer. We encourage members of the local and surrounding communities to come…
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The Difference Between a Call Center and a Professional Answering Service

The terms “answering service” and “call center” are often used interchangeably despite the distinct differences in the their structures and purposes. Depending on the type of calls your business needs to mange, and the experience you want your customers to have with your company, one might be better suited than the other. Professional Answering Services…
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answering services

Maximize the Efficiency of Your Help Desk Managers by Optimizing Your Answering Services

An efficient Help Desk is of great value not only to your customers, but also to your entire business. Delivering quality and efficient Help Desk services isn’t easy. However, organizations can take advantage of resources, such live answering services, to establish an effective Help Desk that maximizes customer satisfaction. Help Desk and support technicians have…
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ATSI Award of Excellence 2015

Anserve, Inc. Receives ATSI Award of Excellence for 2015

Company News
BUTLER, NJ – Anserve, Inc. is a 2015 recipient of the Association of TeleServices International’s (ATSI) Award of Excellence. Since 1969, our family owned and operated company has provided a comprehensive variety of services ranging from 24/7 answering services, order taking, appointment making services, messaging, and others to small businesses and medical customers. The ATSI…
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Dentists

The Vital Role of the Dental Office Phone Answering Service

For the modern dental practice whether it be small or large, specialized offerings of a doctor answering service are factors that can create efficiency, increase patient satisfaction, and build a stronger bottom line. When we look at the needs of the modern dental practice, it reveals the benefits of a customized phone answering service to…
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Hospitalist Answering Services

Health Clinics Can Get Affordable Medical Answering Services

For- and non-profit health clinics, in-hospital clinics, and after-hours clinics all struggle with rising costs and increasing patient populations. Their shared core mission is to maximize value for their patients by achieving the best health outcomes at the lowest cost. Many of these clinics around the country are realizing that they can implement affordable medical…
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Designing Your Answering System Based on What Your Customers Really Want

Designing your business answering system is a critical component of creating an exceptional customer service experience. While it can appear as though exceptional customer service is a monolithic offering that serves every business equally, the reality is that it is the customers who should dictate the meaning of true customer service. Whether your business offers…
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answering services

Balancing Your Work and Personal Lives with an After-Hours Call Service

One of the most difficult parts of being a small business owner is keeping the business healthy and growing while not letting it overtake your personal life. The most effective way of keeping that balance between work and personal life can be accomplished with the help of an after-hours call service. Having an after-hours call…
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