What are the Major Points to Remember for Successful Call Handling? Call handling describes how a business manages the phone calls that it receives. In other words, it refers to…
Prompt and knowledgeable communication is the lifeblood of property management. As such, it will likely be a key driver of tenant retention and attraction. There are a number of things…
Managing call spikes or overflow call volume in your call center can seem like an unrelenting challenge that can lead to stressful moments for your staff. Whether you’re in property…
The Affordable Care Act and the always-evolving Medicaid landscape have changed the healthcare continuum at all levels. Among these changes are more outcome-driven and preventative care mandates, vastly changing fee…
What Services Can An Emergency Restoration Answering Service Provide? When an emergency or disaster strikes, it can put a massive strain on your business and your ability to handle incoming…
Maintaining a healthy smile is an important aspect of a person’s overall health. Unfortunately, not everyone has the same access to dental resources. Living in rural areas or having modest…
On September 9th, President Joe Biden issued a government vaccine mandate which will require healthcare workers at most healthcare facilities to get vaccinated or risk losing their jobs. However, because…
Is HVAC in High Demand in Summer? The hot summer months are upon us, and that means that everyone wants consistent air conditioning and cooling to keep their homes and…
Patient Physician Communication: Why And How With the rollout of the Affordable Care Act, millions of new patients entered the healthcare pool, thereby putting greater pressure on physician practices across…
HIPAA compliance Working in the medical field can be rewarding as well as challenging. One of the responsibilities of medical staff is ensuring the protection of patient information. Securing personal…