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Why Should My Office Use Secure Messaging? Pinnacle

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Everyone texts each other, people both personally and professionally tend to leave a text message instead of a voicemail.  Even worse, only 14 percent of individuals who receive voicemails decide to listen to them.  When you are a doctors office, … Continue reading

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Using Call Answering During Natural Disasters

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The repeated natural disasters that broke havoc on the United States, Peurto Rico, and the Carribean in the past thirty days forces businesses to reconsider the effectiveness of their disaster recovery plan.  The hurricanes experienced in Texas, Florida, and the islands … Continue reading

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The True Care of Call Answering for Hospice Care

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In-home care and hospice care are sensitive issues that many people and families are faced with on a daily basis. Individuals in these situations need to talk to a live person, not a pre-recorded machine, regardless of the time of … Continue reading

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Real Reason to Use Call Answering, No Matter Your Firm’s Size

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Many businesses of all sizes still use the voicemail that comes with their cell phones and hardlines. But, things are changing. The number of freelancers, 100% virtual companies, and solo-preneurs has increased from 15 million in the nineties to over … Continue reading

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Why Is Multilingual Customer Support Required?

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A successful business growth strategy requires more than just opening another branch in a different location and waiting for customers to flock to your store instantly.  The world is smaller than ever due to the of advances in the IoTs … Continue reading

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