The 2020’s have proven a challenging time in the healthcare industry. The industry, which is one of constant transformation, was pushed to its limit with the onset of the COVID-19…
The tax season for accountants has already started, so an answering service becomes an especially indispensable tool at this time of the year when their business calls and workload skyrocket.…
One of the most difficult parts of being a small business owner is keeping the business healthy and growing while not letting it overtake your personal life. The most effective…
In the wake of the COVID-19 pandemic, businesses continue to adjust their operations as they transition to working from home and the transition back to the office. However, staffing issues…
How Important is the Tone of Voice to Customer Service When Talking to Someone at an Answering Service? Tone of voice always has an impact on a conversation. But at…
Understanding the Need for Bilingual Answering Services If you’ve ever needed medical care while traveling abroad, the experience can be intimidating. Maybe the doctor doesn’t speak English. Even with a…
Veterinary clinics, pet hospitals, pet shelters, and other medical facilities that cater to animals’ health needs are often described as 24-hour businesses because emergencies can happen at any time. So,…
Why Is There A Staffing Shortage In Healthcare? The labor shortage that has plagued so many industrie has also taken its toll on the healthcare industry as well. Hospitals and…
Cyber threats have become more prevalent as technology continues to be at the forefront of receiving and sharing information. While data protection is a strict requirement in healthcare, secure messaging…
Anserve, Inc. received the CAM-X Award of Excellence for the ninth consecutive year. The award is presented yearly by the Canadian Call Management Association (CAM-X), the industry trade association for…