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Winter Doesn’t Mean Lower Productivity with Call Answering

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It is the first big snowstorm of the year.  As head of operations in your company, you have two main concerns. First, how much labor hours are lost by employees not being able to get to your office or facility. … Continue reading

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Confidence of Companies Using Colocations

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Partnering with a company that has chosen to move their server network to a remote colocation has many benefits and reduced concern.  First, what is a colocation? A colocation data center (often called a colo) is a data center facility … Continue reading

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Why Should My Office Use Secure Messaging? Pinnacle

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Everyone texts each other, people both personally and professionally tend to leave a text message instead of a voicemail.  Even worse, only 14 percent of individuals who receive voicemails decide to listen to them.  When you are a doctors office, … Continue reading

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Using Call Answering During Natural Disasters

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The repeated natural disasters that broke havoc on the United States, Peurto Rico, and the Carribean in the past thirty days forces businesses to reconsider the effectiveness of their disaster recovery plan.  The hurricanes experienced in Texas, Florida, and the islands … Continue reading

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The True Care of Call Answering for Hospice Care

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In-home care and hospice care are sensitive issues that many people and families are faced with on a daily basis. Individuals in these situations need to talk to a live person, not a pre-recorded machine, regardless of the time of … Continue reading

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